Refunds and Exchanges
All Cheepncheerful (CNC) items qualify as gifts. Typically, you are receiving a Cheepncheerful bundle as a gift from someone special, even if that person is yourself. We take great care personalizing each Cheepncheerful bundle. With the exception of a damaged or defective product within CNC bundle, all sales are final.
A Cheepncheerful bundle is much like a gift basket. We do not accept returns or exchanges if you do not like the overall gift or simply a single item within the box.
Upon receiving your CNC Bundle, should you discover a defective or damaged product within the box, report it to us at firstname.lastname@example.org within 7 days. We will work with you to replace the item.
If your CNC gift box is damaged causing further damage to the contents, please contact us immediately so we may file a claim with the shipper. We may request photos of damaged items should we need them in filing a claim.
We will stay in contact with you and work with you to rectify the situation.